Questions about orders already received

I have received my order and it is damaged / faulty, what can I do?
If you have received a damaged or faulty item, please contact our customer services agent via the online contact form. Please include in your message a desc...
Tue, 12 Mar, 2019 at 5:20 PM
I have received my order but you have sent me the wrong item
If you have received your order and we have inadvertently sent you the incorrect format or the wrong item altogether - we're terribly sorry! Please con...
Tue, 12 Mar, 2019 at 5:21 PM
I'd like to return my order
If you have received an order and need to return it, please complete and submit the online contact form and we'll get back to you as soon as possible w...
Tue, 12 Mar, 2019 at 5:21 PM
Return addresses
US Returns address: Attn: Returns Department, 1320 S Main Street, #301 Los Angeles, CA 90015 USA
Tue, 12 Mar, 2019 at 5:22 PM
I'd like to exchange my item
Unfortunately our system doesn't allow for exchanges (within the same brand/product category or size exchange) so the best thing to do is return the it...
Tue, 12 Mar, 2019 at 5:23 PM